Shipping Policy

Please Note: The GLOWBIOTICS fulfillment center will be closed for the holidays on these dates: May 29th, July 4th, September 4th, November 23rd, November 24th, and December 25th.

GLOWBIOTICS is devoted to bringing you the best probiotic skincare products, with the convenience of shipping directly to your door. (Isn't the internet awesome?!) If you are looking to order from our website, please find our shipping information below:

Shipping Information

Fast, reliable shipping to get your order to you quickly

Standard Shipping Policies

  • If your order is over $49 (post-discount), we'll ship the package for free to any state within the U.S.
  • If your order is below $49 or outside the United States, shipping charges will be reflected at checkout.
  • We will ship your order as soon as we can. All orders require 1-2 business days processing time before shipping.
  • Your "bill to" and "ship to" address must both be within the fifty United States for expedited shipping.
  • International shoppers are responsible for all duties, tariffs, and any other fees related to shipments outside the United States.

Average Delivery Times

*Same day shipping available for orders placed by 12 PM MST weekdays

USPS First Class Shipping
1-5 business days depending on location + up to 1 business day to process the order.
UPS Ground/Standard Shipping
1-5 business days depending on location + up to 1 business day to process the order.
UPS 2nd Day Air
2 business days + up to 1 business day to process the order.
UPS Next Day Air
Delivery in 1 business day + up to 1 business day to process the order.

Shipping Information

Undelivered/Missing/Rerouted Packages

  • Lost Packages: Please report lost/stolen packages to our Customer Service Representative Team so we can investigate the issue.
  • Refused Packages: If your package is refused or undeliverable, you will be charged a $15.00 fee for each package. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.
  • Change of Address: If you need to change the delivery address of your package after it has been shipped, please note that you will be charged an $11.00 fee to reroute the order. Please note that any change in address will delay the arrival of your package.
GLOWBIOTICS is not responsible for any fees, duties, taxes, or brokerage fees involved in the shipping or receiving of your package.